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Our Process

About our process

ReliaConnect is focussed on bringing enterprise grade Network-as-a-Service (NaaS) solutions to small and medium businesses that traditionally couldn’t afford managed redundant last mile connectivity services.  The cost of not being online or able to conduct business operations far outweighs some additional expense in ensuring relevant, resilient and redundant last mile connectivity solutions that ensure reliability and availability in today’s businesses that are Cloud dependent.

How we do it

Understand business drivers and in turn business information and technology needs
Audit and assess the connectivity architecture
Analyse the technology ecosystem and map it to the business drivers
Investigate the last mile Internet connectivity and service providers use of infrastructure
Meet with all Service Providers and IT Manager to coordinate the ideal solution
Clarify roles and responsibilities and engagement matrix
Facilitate and deliver
Manage

Our approach
Personal Touch

With the advent of automation and self-service, customers still want to deal with real people whilst looking for that guidance and certainty.  ReliaConnect still holds this principle and brings a personal touch to your business.  Its not about get your business and running.  It’s about sticking to your side and continuously enabling what your business needs.
Streamlined Management

ReliaConnect realises that many smaller businesses do not have their own IT Manager or office manager dedicated to managing their connectivity and business applications and more importantly really keeping service providers honest in their provision of services as were sold.
Trusted Ecosystem

ReliaConnect works with current ecosystem partners whether that is a contact at a business, an outsourced IT management business or person or a contractor that is trusted to keep your network up and running.
Efficient Operations

ReliaConnect supports all sum total pieces of a business’s connectivity ecosystem to ensure you keep what works and change what doesn’t to the better of your businesses operations, efficiently, effectively and within a defined budget.
Infrastructure Efficiency

With ReliaConnect’s SD-WAN insight into your connectivity and communications world, many more advantages are gained to ensure your business is maximising the use of your infrastructure efficiently and effectively.  ReliaConnect will tell you if your Inverters are not functioning properly by just monitoring services that drop when load shedding kicks in.

Contact Us

info@reliaconnect.co.za

010 045 0040